How to manage shortages in product and how to collaborate locally for support

Mr. Danger Von Dempsey talks about the uniqueness of South Dakota not having a Governor mandated closing policy. Dempsey will speak about self governing during the situation, collaboration with the Chamber of Commerce and serious shortages locally in product availability.

Brian Hernandez

May 22, 2020

PMQ Live Update with Tore Trupiano, Mangia e Bevi

USPT Member Tore Trupiano of Mangia e Bevi and Dominic’s Italian Restaurant in Oceanside, CA. talks about taking over operations for places that have lost their food programs such as hospitals and industrial complexes. Trupiano will also speak about customer retention and stepping out of your comfort zone to make up lost revenue. Mangia e […]

Brian Hernandez

May 12, 2020

How to manage the “Campus Effect” during the pandemic

U.S. Pizza Team veteran David Sommers of Mad Mushroom in IN. and KY. talks about the impact of having campus based locations and the early closing of schools. Sommers also talks about the reopening of states and the impacts on business as well as adaptations you need to succeed!

Brian Hernandez

May 11, 2020

How to gather customer insights to grow long-term loyalty

David Sawicki of Voice Teleservices talks about the benefits of offsite call centers that are a transparent extension of your brand with “Virtual Waiters”. Sawicki also speaks about how you can grow long term loyalty from your new customers by gathering customer insights and hitting the right markets.

Brian Hernandez

May 8, 2020

Keep your business afloat with digital avenues.

Bruce Irving of Smart Pizza Marketing talks about the shifting climate of restaurant marketing, best practices you can do to stay afloat and the do’s and do nots of keeping your customer base and possibly growing it during these crazy times.

Brian Hernandez

April 28, 2020

How to keep your doors open during the pandemic

Join us for a discussion featuring David Scott Peters, restaurant expert and coach, as he teaches you what you can do now to get through the COVID-19 pandemic and come out of it a stronger business. Peters will discuss the things you must do to keep your doors open now and in the future. He’ll […]

Brian Hernandez

April 17, 2020

When to make the decision to temporarily close during the “situation”…and why.

U.S. Pizza Team Premiere member Lenny Rago of Panino’s Pizza in Chicago talks about having to close one of their locations due to safety concerns by the staff. Rago will also talk about the hurdles people are having to jump through to get loans and stimulus relief to help their business and staff.

Brian Hernandez

April 15, 2020

Tough decisions for operators in hot spots

Food Network personality, Galbani Professionale US Ambassador and owner of Prova Pizzabar, Donatella Arpaia, speak about running an expanding restaurant empire during a global pandemic. Having two locations in the epicenter of America presents challenges and ultimately opportunity upon reopening.

Brian Hernandez

April 13, 2020

How can a family-oriented franchise manage a national presence as well as benefitting the local communities?

Joe Aurelio of Aurelio’s Pizza talks about gaining your customers trust, launching “The Act of Kindness” and “Food for Friends” programs to help the community pay it forward to help the first responders and essential workers. Joe will speak about how to manage a larger franchise and implementation of beneficial programs across all locations simultaneously.

Brian Hernandez

April 10, 2020

How to pivot your customers to contactless while keeping their family entertained!

U.S. Pizza Team Brandon Davis of Novella’s Pizza in New Hudson, MI. talks about removing cash payments and setting up a pick up window to remain as contactless as possible. Davis will also talk about alcohol delivery, Take & Make Mondays, a fun way to keep the whole family entertained.

Brian Hernandez

April 8, 2020