Should I adjust my menu? Pizza One talks about how they handle the situation by viewing the pros and cons.

Dante Ismail talks about operations during restrictions, adjusting of your menus and what the future looks like for operators in the near future. Ismail will also speak about how he’s managing the after “shut down” market.

Brian Hernandez

July 16, 2020

Keep your business afloat with digital avenues.

Bruce Irving of Smart Pizza Marketing talks about the shifting climate of restaurant marketing, best practices you can do to stay afloat and the do’s and do nots of keeping your customer base and possibly growing it during these crazy times.

Brian Hernandez

April 28, 2020

10 Years Later! Heartbreak and forgiveness. The true story of Cleveland Cavs Fans after “The Decision”.

Jason Herron of #StillTipping and Mike Potraffke of Harry Buffalo in Lakewood, OH. relive the fateful day ten years ago that LebBron James decided to leave the Cleve and head for the sunny shores of Miami, and the jersey burning heard across the country through ESPN, CNN and beyond! Potraffke will also talk about how […]

Brian Hernandez

July 1, 2020

How to keep your doors open during the pandemic

Join us for a discussion featuring David Scott Peters, restaurant expert and coach, as he teaches you what you can do now to get through the COVID-19 pandemic and come out of it a stronger business. Peters will discuss the things you must do to keep your doors open now and in the future. He’ll […]

Brian Hernandez

April 17, 2020

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PMQ Live Update with Patrick Maggi, Maggi’s Pizza & Subs Damascus and Blues BBQ Co.

Moving forward in 2021 with mobile success! Owner of Maggi’s Pizza & Subs Damascus and Blues BBQ Co. and U.S. Pizza Team member Patrick Maggi will talk about the differences in navigating the pandemic for mobile units vs. brick & mortars. Maggi will also talk about how to maintain a successful mobile operation moving forward […]

Brian Hernandez

March 4, 2021

Goodwill prevails in trying times!

Jason Herron, avid restaurant goer and tipper extraordinaire talks about how a simple wish to give away 2 gift cards to out of work or struggling hospitality workers over Facebook snowballed into a movement of thousands dealing out over $20,000 in giveaways to struggling restaurant and bar employees in the Buckeye State through #StillTipping! Herron […]

Brian Hernandez

May 29, 2020

Ghost Kitchens! Not as Scary as You Thought!

USPT Member and Chef Gene McWilliams talks about opening up a multi concept establishment. McWilliams will also talk about how to create, manage, and promote a “Ghost Kitchen” in these uncertain times. He might also mention what his favorite concept is?!?!?! But only if we ask nicely.

Brian Hernandez

June 12, 2020

How to gather customer insights to grow long-term loyalty

David Sawicki of Voice Teleservices talks about the benefits of offsite call centers that are a transparent extension of your brand with “Virtual Waiters”. Sawicki also speaks about how you can grow long term loyalty from your new customers by gathering customer insights and hitting the right markets.

Brian Hernandez

May 8, 2020

How to manage shortages in product and how to collaborate locally for support

Mr. Danger Von Dempsey talks about the uniqueness of South Dakota not having a Governor mandated closing policy. Dempsey will speak about self governing during the situation, collaboration with the Chamber of Commerce and serious shortages locally in product availability.

Brian Hernandez

May 22, 2020

How to keep your employees happy and safe and are mobile units a viable option to brick and mortar right now?

U.S. Pizza Team member Giovanni Labbate of Billy Bricks Wood Fired Pizza in Northern IL. talks about compensating employees before and after the “situation” and what, if any, changes were made. Labbate will also talk about opening 2 additional food trucks during these hard times and the possible new regulations for food trucks.

Brian Hernandez

July 30, 2020